Update: Aug 30′ 2020 11:52 ESTAt this time, we are seeing improvements in connectivity and networking to SnapBlox services. Some mitigations for this issue have been put in place at various points of the Internet, but the root upstream issue has not yet been resolved. We are continuing to monitor the situation and will post…

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We are aware that a disruption from a major Internet backbone provider has caused networking issues in multiple regions, including SFO1, SFO2, NYC1, NYC2, NYC3, and LON1. Our Engineering team has taken steps to route traffic away from this provider. SnapBlox users may have experienced issues or bad performance, including significant packet loss, with networking…

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Incident Status: Resolved Our engineering team has resolved the issues that were resulting from the faulty network card, and impact is now resolved. All services should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience. Incident Status: Identified Our engineering team…

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Server: Kilauea HTTP Offline Investigating: Our team is looking into the server to determine why the client-facing HTTP process is down. Resolved: The client facing web server is back up and running

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server: kilauea services: All We have identified an issue on the physical host. We are actively looking into this. Lasted update: 10:40 est The host has been rebooted 11:27 est: The host is stable and all services have been up for over an hour. The team will review the memory debug info for future investigation.

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