Widespread Issues due to Major Upstream Provider Outage
Update: Aug 30′ 2020 11:52 EST
At this time, we are seeing improvements in connectivity and networking to SnapBlox services. Some mitigations for this issue have been put in place at various points of the Internet, but the root upstream issue has not yet been resolved. We are continuing to monitor the situation and will post updates as necessary.
We are aware of a major Internet outage occurring, which is impacting many services on our platform. At this time users may experience connectivity issues to services, as well as be unable to access our Cloud Control Panel. Our Network Engineers have taken action to actively drain traffic away from the affected provider to help ensure users can continue to access services, but users may still experience intermittent errors and network turbulence until the upstream provider issue has been resolved.
We are actively monitoring this situation, and will post updates as needed here.
If you have any questions or concerns, please open a Support ticket with our team.